Wd Desktop 1 5 0 Fulfillment Hero Wd Desktop 1 5 0 Fulfillment Hero Wd Desktop 1 5 0 Fulfillment Hero

Fulfillment

If your winery is located in California, take advantage of our industry-leading nationwide fulfillment services and state-of-the-art warehouse facilities in Napa Valley, Paso Robles, Santa Maria, and Glenwillow, Ohio. If you’re located outside of California, take advantage of our self-fulfillment options.

WineDirect fulfillment is available for Lite, Plus, and Enterprise clients located in California

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Flawlessly deliver.

Flawlessly deliver.

  • Ship faster—and better—with the latest order cutoff in the industry and an accuracy rate above 99.98%.
  • Manage shipments with an intuitive online portal, fully integrated with our ecommerce platform.
  • Offer more personalization to infuse your brand into every shipment, with order-level customization, branded box toppers, gift packages, and more.
  • Rest assured that our team cares for your wine as carefully as you do: from robust temperature and humidity controls, to easy-to-use weather hold tools, and processes built to minimize handling.
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Compare Features

WineDirect

Fulfillment
1pm same day shipping cutoff
Real-time inventory & shipment tracking
SMS order updates
Full ecommerce integration
Transparent performance reporting
  WineDirect Wine Shipping Pack 'n Ship Copper Peak
Fulfillment
1pm same day shipping cutoff
Real-time inventory & shipment tracking
SMS order updates
Full ecommerce integration
Transparent performance reporting
 
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Wd Desktop 1 5 0 Fulfillment Integrated

Experience the benefits of ecommerce integration.

From checkout to doorstep delivery, fulfillment has never been more seamless. Streamline your team’s processes with real-time inventory and product syncing, and delight new and returning customers with speedy order processing and unparalleled tracking capabilities, including SMS order updates and easy order re-directs to reduce unnecessary returns.


Wd Desktop 1 5 0 Fulfillment Orders Faster

Get orders out the door faster.

With the latest same-day order cutoff in the industry and a bicoastal delivery network, you can rest assured: Orders will reach 90% of your customers within one or two days via ground shipping.


Wd Desktop 1 5 0 Fulfillment Quick Setup

Enjoy quick, easy setup and hands-on support.

As soon as you sign up, you are assigned a personal client services representative who helps you transition seamlessly to our systems—and get fully up and running within a week, with no disruptions in service. Your personal representative also becomes intimately familiar with your business, becoming a seamless extension of your in-house team. To complement our hands-on assistance, we provide detailed support guides to help you make the most of our systems.


Wd Desktop 1 4 0 Marketplace Fulfillment

Manage orders and inventory in real time.

Our fulfillment portal provides 24/7 visibility into order status and inventory by SKU and by warehouse. Detailed inventory data allows you to drill down into day-by-day changes, making reporting and reconciliation a breeze. Additionally, our advanced weather management tools allow you to place an individual order or even an entire state on hold, if necessary. 


Wd Desktop 1 5 0 Fulfillment Storage

Store your wine in top-of-the-line facilities.

Our fulfillment centers’ insulated concrete walls, advanced refrigeration, night-cooling technology, and robust humidity controls keep your wine stable, secure, and in prime condition 24 hours a day. 


Wd Desktop 1 5 0 Fulfillment Self Fulfillment

Not in California? Use our self-fulfillment options.

WineDirect Plus clients can take advantage of our EasyShip self-fulfillment services, which are integrated with UPS, Canada Post, and eParcel in Australia. After an order is placed, simply generate a shipping label from our ecommerce platform’s admin panel. The moment it ships, your customer will receive an email with a tracking number that links right back to your website. 

Check out the latest from our Knowledge Center.

Top 10 Questions to Ask Your DTC Fulfillment Partner
Looking to Grow Sophisticated Seller Top 10 Questions to Ask Your DTC Fulfillment Partner

Choosing a DTC fulfillment partner can be a daunting task. Use these top 10 questions to separate hype from reality and choose a fulfillment provider who will help you succeed with direct-to-consumer shipping.

Your New Napa Fulfillment Center: Q&A with Karin Ballestrazze
Sophisticated Seller Your New Napa Fulfillment Center: Q&A with Karin Ballestrazze

One week in to WineDirect's new Napa Valley fulfillment center, SVP of Operations Karin Ballestrazze answers questions about how things are going and what wineries can expect from the new facility.

Meet Our Santa Barbara County Crew
All Winery Types Meet Our Santa Barbara County Crew

WineDirect has a new fulfillment warehouse in Santa Barbara County, and our local team is looking forward to connecting with our new neighbors. Allow us to introduce David, Aaron and Taylor, who are already hard at work helping Santa Barbara wineries improve their DTC fulfillment and ecommerce operations.

Powering Over 1,500 Wineries

WineDirect is proud to work with wineries of all sizes, from small, family-owned vineyards to enterprise-level wineries.

WineDirect has been an amazing partner as we planned, developed and ultimately launched our Direct-to-Consumer program. Their one stop shop has accelerated our ability to enter the marketplace. Their Account Management team is top notch, a dedicated resource to answer any and all questions we've had.

Kathy Pyrce
Kathy Pyrce Delicato Family Vineyards