Seamlessly manage multiple club tiers and allocations. Use our built-in email tools to segment and market to your members. Robust reporting tools allow you to easily track attrition rates and stay on top of sign-ups, customer anniversaries, and more—all in one place.
New member on your hands? Add a welcome package, offer pre-pay clubs, and apply multiple club level discounts quickly and efficiently. Then use our new loyalty program to help members to accrue points with their purchases and redeem them for wine.
Ensure consistent service across every touchpoint, from your tasting room and website to club shipments.
Our built-in credit card updater automatically updates lost, stolen, or expired credit cards, reducing card declines by up to 50%.
Customizing club members’ orders used to be a difficult manual process for winery employees. Not anymore: Our user choice clubs are simple to implement and keep your clubs operating seamlessly—with minimal demands on your team’s time. Just let club members know which wines will be shipped to them, and then give them the option to log in, choose wine they like, and update their preferences. You’ll never miss a shipment, and your customers will be even happier with their delivery.
What does it take to break into the top 20% of wineries selling DTC? We analyzed 9 million DTC sales transactions worth $1.8 billion across 1,200 wineries to find out. Here's what we learned about what makes the top 20% different, and how you can be like them.
Where do wine clubs belong in today’s highly personalized online economy, where almost every imaginable thing can be purchased in a matter of minutes? Contrary to what some people may think, wine clubs are stronger than ever. Our new eBook shares 5 ways to get more revenue out of your wine club this year.
WineDirect is proud to work with wineries of all sizes, from small, family-owned vineyards to enterprise-level wineries.