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Integrated Payments

From automatic credit card updates to custom gift cards to chargeback resolutions, we make payment processing as painless as possible. Enjoy low rates and fast, easy setup with no cancellation fees. Plus, we’re fully PCI compliant.

WineDirect Payments is available to all of our clients in North America.

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  • Automatic credit card updater decreases wine club declines by up to 50%.
  • Seamlessly issue same day refunds for better customer service.
  • Access a premier Chargeback Resolution Center (US only), making it easy for you to fight and win more disputes.
  • Further protect your winery from online credit card fraud with 3D Secure, an industry-leading service.
  • EMV chip readers (US only) offer the highest level of security, usability and performance.
Integrated Payments

Fully integrated within our suite of services.

All hardware and payment services are seamlessly integrated to give you and your customers a premier, secure, and effortless processing experience. We're your one-stop-shop for all things payment-related, helping you to process transactions across your online store, wine club and tasting room.

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Enhanced security and complete PCI compliance.

Protect your winery's financial data and guarantee a secure checkout experience for your customers. Our payments solution adheres to industry-leading PCI Data Security Standards (PCI-DSS) and we offer a range of tools to help you meet PCI compliance, as well as $100,000 in protection against a data breach.

Access to exclusive features.

We've developed tools to make processing payments even easier. Take advantage of the credit card updater to reduce card declines up to 50%, offer your customers same day refunds, access a chargeback resolution center (US only), and increase sales and brand loyalty with our custom gift card program. The latest anti-fraud technology, 3D Secure for online transactions and EMV Chip readers for tasting room (US only at this time), is available exclusively through our integrated payment solution.

Winery Team Collaborating

Team you can trust.

WineDirect Payments is powered by Change Merchant Solutions, the leading provider of payment processors serving more than 1,000 wineries since 2006. From end to end, our platform was designed to help you increase sales, reduce costs and process more efficiently. And it's all backed up by best-in-class service and security.

Integrated Payments La Frenz

Case Study: How La Frenz Winery Saved Time and Money by Switching to WineDirect Payments

“Moving to WineDirect Payments from our previous merchant provider has been a seamless transition for us. It has made the overall customer experience better and less administration on the back end, plus we have seen savings on our monthly credit card charges.” - Cathy Davison, La Frenz Winery

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Fast and easy setup with dedicated concierge support.

Our payments team will quickly and thoroughly perform rate review and process your application, getting you up and running in as little as one day. Once you're set up, you'll have access to a dedicated, single point of contact delivering 24/7 support for all of your processing and hardware needs.

Competitive rates and discounts on hardware.

Our pricing is completely transparent so you can better understand and manage costs. On average, our clients see a 15% savings on processing costs.

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Powering Over 1,800 Wineries

WineDirect is proud to work with wineries of all sizes, from small, family-owned businesses to enterprise-level wineries.

You all were extremely responsive and helpful. Outstanding support! Never had an easier onboarding or launch with a payment solution.

Brian Ball Maisonry 1
Brian Ball MA(i)SONRY Napa Valley

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