DTC Knowledge Center

As the Winery’s Champion, our goal is simple: to help every winery achieve their goalswhether you work with us or not. Use the filters below to find materials that are perfect for you. Not sure where to start? Check out our DTC Advisor to pinpoint your exact needs.

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2019 Direct-to-Consumer Sales Report
All Winery Types 2019 Direct-to-Consumer Sales Report

Our inaugural report includes insights from $1.2bn in DTC sales across 1,200 wineries in 3 countries.

Free Guide — How to Evaluate a New DTC Software Partner for Your Winery
All Winery Types Free Guide — How to Evaluate a New DTC Software Partner for Your Winery

A checklist of must-have features and recommended questions to ask as you go through the buying process.

Webinar: 2019 Direct-to-Consumer Sales Report
All Winery Types Webinar: 2019 Direct-to-Consumer Sales Report

Get key insights from our inaugural DTC Sales Report, which reveals opportunities for wineries of all…

Want to Deliver Better Customer Service? Do These Three Things
Looking to Grow Want to Deliver Better Customer Service? Do These Three Things

You're always looking for ways to deliver even better customer service. Here are some of our tips.

How to Manage Special Requests From Wine Club Members
Just Getting Started Looking to Grow How to Manage Special Requests From Wine Club Members

When wine club members have unique needs, it's important to try to accommodate them. Here's how.

From Tasting Room to Wine Club: 3 Ways to Personalize the Customer Experience
Looking to Grow From Tasting Room to Wine Club: 3 Ways to Personalize the Customer Experience

Learn what you can do to make your winery stand out against its competitors in the DTC space, from…

How Wine Club Management Software Can Help You Get to the Next Stage of Growth
Looking to Grow How Wine Club Management Software Can Help You Get to the Next Stage of Growth

Managing your wine club without the proper tools will quickly become time consuming and overwhelming.…

5 Takeaways from the 2019 DTC Wine Symposium
All Winery Types 5 Takeaways from the 2019 DTC Wine Symposium

The 2019 DTC Wine Symposium was packed with wine industry insight. Here are our top 5 takeaways.

Hiring a DTC Winery Employee? Here's What to Look For
Just Getting Started Looking to Grow Hiring a DTC Winery Employee? Here's What to Look For

Hiring and retaining quality employees is a challenge for many DTC wineries, where every customer…

Webinar: A Look at the Year Ahead for WineDirect Clients
All Winery Types Webinar: A Look at the Year Ahead for WineDirect Clients

Learn about the strategic initiatives we're undertaking to help your DTC winery thrive in 2019.

The Fundamentals of Wine Club Management
Just Getting Started Looking to Grow The Fundamentals of Wine Club Management

If you're thinking about starting a wine club (or revamping an existing one) don't miss this expert…

Engage Your Members With Better Wine Club Events
Looking to Grow Engage Your Members With Better Wine Club Events

Your wine club members are your biggest fans, and they expect excellence when it comes to club events.…

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