DTC Knowledge Center

As the Winery’s Champion, our goal is simple: to help every winery achieve their goalswhether you work with us or not. Use the filters below to find materials that are perfect for you. Not sure where to start? Check out our DTC Advisor to pinpoint your exact needs.

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Key Takeaways from the Ecommerce Platform Upgrade Webinar
Just Getting Started Looking to Grow Key Takeaways from the Ecommerce Platform Upgrade Webinar

Here are the key takeaways from our recent webinar in a single blog post for easy reference!

Webinar: Your Ecommerce Platform Upgrade
Looking to Grow Sophisticated Seller Webinar: Your Ecommerce Platform Upgrade

Learn more about some big projects that have been happening behind the scenes at WineDirect.

4 Digital Marketing Tips to Amplify Your 2019 Strategy
Looking to Grow Sophisticated Seller 4 Digital Marketing Tips to Amplify Your 2019 Strategy

Get a refresher on how your winery can make the most of digital marketing this year.

Using DTC Data to Drive Business Decisions
Looking to Grow Sophisticated Seller Using DTC Data to Drive Business Decisions

Here are key insights from our panel discussion on DTC data at the 2019 ShipCompliant conference.

Webinar: Understanding the Customer Journey
Looking to Grow Sophisticated Seller Webinar: Understanding the Customer Journey

Learn how to leverage CRM, POS and reservation tools to maximize returns among your winery's top clients.

Want to Deliver Better Customer Service? Do These Three Things
Looking to Grow Want to Deliver Better Customer Service? Do These Three Things

You're always looking for ways to deliver even better customer service. Here are some of our tips.

Webinar: Build Your Digital Marketing Strategy for 2019
Looking to Grow Sophisticated Seller Webinar: Build Your Digital Marketing Strategy for 2019

Learn how your winery can set digital marketing goals and measure success in 2019, from our partners at…

How to Manage Special Requests From Wine Club Members
Just Getting Started Looking to Grow How to Manage Special Requests From Wine Club Members

When wine club members have unique needs, it's important to try to accommodate them. Here's how.

From Tasting Room to Wine Club: 3 Ways to Personalize the Customer Experience
Looking to Grow From Tasting Room to Wine Club: 3 Ways to Personalize the Customer Experience

Learn what you can do to make your winery stand out against its competitors in the DTC space, from…

3 Digital Marketing Predictions for 2019
Looking to Grow Sophisticated Seller 3 Digital Marketing Predictions for 2019

Get tips from Tina Serio with Modern Digital on how your winery can leverage digital in 2019.

How Wine Club Management Software Can Help You Get to the Next Stage of Growth
Looking to Grow How Wine Club Management Software Can Help You Get to the Next Stage of Growth

Managing your wine club without the proper tools will quickly become time consuming and overwhelming.…

Hiring a DTC Winery Employee? Here's What to Look For
Just Getting Started Looking to Grow Hiring a DTC Winery Employee? Here's What to Look For

Hiring and retaining quality employees is a challenge for many DTC wineries, where every customer…

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