Account Manager


We are seeking an energetic and highly motivated individual to fill a key position on our Client Services team.  As an Account Manager at our American Canyon, CA facility, you will support our key customers in the management of their direct-to-consumer business. 

This is a dynamic, customer-facing, account relationship and retention role. The Account Manager is responsible for providing a programmatic approach to developing customer relationships, delivering processes and best practices to our customers. This role ensures our customers receive the highest possible return on investment and satisfaction from our suite of products and services.

Additional responsibilities include identifying, communicating and ensuring key success metrics for onboarding, product use, and risk factors. Collecting customer feedback, and then communicating to cross-functional departments to drive product and service changes. Working one on one with customers to review key success metrics, define processes; and special projects that will enhance client satisfaction and reference-able customers.

Specific Duties Will Include
Desired Skills and Experience

About Us

We offer a full range of Direct-to-Consumer services to wineries, including ecommerce, point-of-sale and order fulfillment.  We have one clear goal, and that determines our focus each and every day – to help our customers Sell More Wine. We do that through a strong culture of innovation and an unwavering focus on delivering the best to our customers. Our employees are friendly, passionate, hard-working, and most of all FUN!

Benefits and Compensation

We have a competitive compensation package including medical, dental and vision coverage.  As well as Life and AD&D at no cost to the employee and an enticing 401(k) profit sharing plan.
WineDirect is an Equal Opportunity Employer
This position is at our American Canyon, CA facility.  Local candidates will be considered for this position.

How to Apply

Please send your resume to staffing@winedirect.com


















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