WineDirect Blog

Joe Waechter
December 9, 2014 | Joe Waechter

Rerouting or Rescheduling Packages Just Got Easier

Today, we’re delighted to announce a new set of features!  Continue »

Time Posted: Dec 9, 2014 at 10:15 AM
Karin Ballestrazze
December 4, 2014 | Karin Ballestrazze

Developing an ideal holiday return policy

Getting the holidays right for customers means having a gentler return policy.  Continue »

Time Posted: Dec 4, 2014 at 9:48 AM
Jim Agger
December 1, 2014 | Jim Agger

Preparing online customer service for the holidays

Customers should be happy, not stressed out during the holidays.  Continue »

Time Posted: Dec 1, 2014 at 8:38 AM
Sheri Hebbeln
November 26, 2014 | Sheri Hebbeln

Using social media as a customer service outlet

Being able to provide support for consumers is critical, whether through traditional means or social media.  Continue »

Time Posted: Nov 26, 2014 at 9:02 AM
Matthew Mann
November 24, 2014 | Matthew Mann

DTC Applications Now Available for Massachusetts

You can now apply for a DTC license in MA!  Continue »

Time Posted: Nov 24, 2014 at 11:02 AM
Joanne Grantz
November 21, 2014 | Joanne Grantz

Managing negative customer feedback

Negative customer feedback is bound to happen at times. How you react is what counts.  Continue »

Time Posted: Nov 21, 2014 at 10:26 AM
Sheri Hebbeln
November 18, 2014 | Sheri Hebbeln

Refreshing your website design

Your winery website is often the customers' gateway to your business.  Continue »

Time Posted: Nov 18, 2014 at 11:35 AM
Jim Agger
November 13, 2014 | Jim Agger

Tools for measuring online influence

Ever since online marketing has risen in popularity, companies have tried to measure the impact of their brands through online channels.  Continue »

Time Posted: Nov 13, 2014 at 2:52 PM
Sheri Hebbeln
November 10, 2014 | Sheri Hebbeln

Boosting email deliverability for the holidays

The holiday season is an exiting time for wineries.  Continue »

Time Posted: Nov 10, 2014 at 9:45 AM
Karin Ballestrazze
November 5, 2014 | Karin Ballestrazze

Preparing for the Holiday Season, Part III

Providing a high-quality shopping experience for customers is crucial for meeting your holiday goals.  Continue »

Time Posted: Nov 5, 2014 at 11:17 AM

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