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For the latest in Direct-to-Consumer sales.  Featuring posts on compliance, direct sales tips and trends in the wine industry.

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WineDirect Admin
 
February 17, 2009 | WineDirect Admin

It’s Not Just About the Kids Any More

The more we all read about Twitter, Facebook, Myspace and other Social Media, the more the Internet starts to look like the domain of plugged in kids who spend their lives online. Sure there’s a need to reach out to this new generation of wine consumers, but wouldn’t it be safer to ignore the internet and concentrate on old methods we know will work with a more established market? No. You can’t write off the internet as a young person’s medium and a new study from the Pew Internet & American Life Project has surveys to back this view up. To quote the study:

Contrary to the image of Generation Y as the “Net Generation,” internet users in their 20s do not dominate every aspect of online life. Generation X is the most likely group to bank, shop, and look for health information online. Boomers are just as likely as Generation Y to make travel reservations online…even Silent Generation internet users are competitive when it comes to email.

Cleary the internet has become a pervasive fact in American life across all age groups. Younger people are more engaged in social media but Gen X (i.e. 33-44 year olds) are the ones purchasing online in greater numbers. Not to mention that the greatest increase in internet usage is among 70-75 year olds, 45% of whom are currently online compared to 26% just four years ago. This demographic is more comfortable with email than with the newest web technology, but there seems to be a trend of internet activity spreading to older Americans.

So if you were avoiding improving your web presence or getting into e-commerce because you didn’t think that the kids on the ‘net were the market you wanted to reach, you now have no excuses. The Internet is a global phenomenon transcending the boundaries of geography, nationality and yes, even age.


 

Matthew Mann
 
February 8, 2009 | Matthew Mann

Will Kansas Allow True Consumer Direct Wine Shipments?

A bill has been introduced to the Kansas state Senate’s Federal and State Affairs committee that could finally bring Kansas into the family of states allowing direct shipment of wine to resident consumers. Currently, the Kansas permit system is not truly consumer direct. With the appropriate permits, a winery can ship wine to a licensed Kansas retailer for delivery to a Kansas consumer who has placed the order through the retailer.

While all the details are not available, the Kansas bill would allow for direct shipment to the consumer on orders placed directly to the winery without the intervention of the Kansas retailer. The usual safeguards regarding adult signature for delivery would apply. It includes a 12 case per consumer annual volume limit.

This bill is very early in the legislative process with no guarantee of passage. Still, it is a positive step in the movement towards responsible legislation that allows adults to purchase wine freely in interstate commerce. As more states realize such shipments can be monitored, taxes collected and be responsibly delivered to adult recipients, more states will continue to move in such a sensible direction. I will track the bill and let you know how it fares in the Legislature.
 

WineDirect Admin
 
February 6, 2009 | WineDirect Admin

Twitter and Wine Marketing

Notorious for outages, wasting otherwise productive time and allowing you to follow the thoughts of MC Hammer, Twitter may now be making its mark as a powerhouse marketing platform. Twitter, for those of you new to the whole social media thing, is a web application/platform that allows you to share 140 character messages with anybody who cares to tune in to what you’re saying. It’s really that simple.

This past year, Dell shared messages on Twitter offering exclusive discounts to some of its products. They pulled in $1 Million in revenue from those little messages. Surely there must be room for others, including wine marketers, to exploit this communication platform. To this end, I present my ideas for how the wine industry can use Twitter to best advantage. One prerequisite: get a twitter account at twitter.com; it won’t hurt a bit.

  1. If you run a winery, twittering (yes it’s a verb too) can put a human face on your organization. Zappos CEO Tony Hsieh represents his company on Twitter and has written an article about how Twitter has helped him and Zappos.
  2. If you have a web site which you update with new products or news, flag those changes in Twitter. This will drive additional traffic to your site.
  3. Experiment with Twitter wine tastings. Project Vino, based in Australia, organized a wine tasting over twitter last year. Twitter Taste Live is another project I’ve come across trying something similar. Seems to me that 140 characters is just right for sharing a thumbnail sketch of a wine’s character.
  4. Find fellow wine industry professionals on Twitter and follow them. You can search twitter for keywords and get real time results of what people are saying. A search for “Napa” brought up several results that looked like promising leads for people in and around the wine biz. Update: A fellow known to me only as dhonig has saved you some time and put up a long list of Wine Twitters.
  5. Twitter is a great way to use the “lazyweb”. Once you’ve built a twitter network you can throw out questions that others in your group of followers might have an answer to. Twitter becomes a great cooperative exercise in this way.

I’m sure there are numerous other ways for you to use, enjoy and grow your business with Twitter. I’m convinced that we have only scratched the surface of this fascinating and sometimes infuriating new technology.