1.800.819.0325
Joe Waechter
 
March 21, 2016 | Fulfillment/Shipping | Joe Waechter

Same Day Shipping

Greetings,

As I've mentioned before, I believe direct-to-consumer is on the verge of a tipping point. While wine is still behind other categories in terms of online sales, the growth we've seen with our winery customers over the past couple of years is impressive, and we aim to do everything in our power to help you continue or even accelerate that growth.

With that in mind, we're making it easier for you to get your product into the hands of your buyers as quickly as possible. We understand the advantage the major online retailers have in providing fast turnaround to their customers and the way we see it, wine shouldn't be any different!

Same Day Shipping

Effective today, we're implementing a new Same Day Shipping Service Level. Orders sent to any of our three fulfillment centers before 1:00 pm local time will be shipped out the same day. 

Next Day Shipping

In order to meet such an ambitious service level, we rely on your forecasting. We know that sometimes even you are caught by surprise, and for those orders that couldn't be predicted, we'll make our best attempt to get them out the same day. Barring that, they'll ship the next business day.  

Your decision to partner with a DTC provider is an important one. You need a partner who will hustle to get orders to your customers as quickly as possible. By combining our bi-coastal network with same day shipping service, we hope to ensure your success!

Cheers,

Joe

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