Winery CRM - Customer Relationship Management
We offer you complete flexibility in marketing to your best customers
Complete Customer View
We provide a complete view of customer activity, whether from your online store, tasting room, or wine club. That information populates your customer profiles, order history, and club memberships, allowing for easy customer management and better customer service.
Create sophisticated and dynamic customer segments based on profiles, order history, clubs, and allocations. Setup lists to export or send targeted emails.
Marketing is made simple with a branded email tool that provides tracking information related to bounce rates, opens, and click-through rates, along with our dashboard reports on sales, email metrics, club and allocation.
Surprise your tasting room visitors with targeted emails shortly after their visit. Our highly effective and targeted action emails can be used to send promo codes, ask for product reviews, or send customized content that can be tracked and reported on at a later date.
See the lifetime value and ROI of customers that connect with you on social media. Through our integration with VinTank, you can now tie your Vin65 customer records directly to their social interactions.