Allocations
Our best of breed allocation tool enables you to improve current service levels, save valuable time, and improve efficiencies.
The WineDirect Allocation Tool allows you to offer pre-releases, increase exclusivity, and generate considerable consumer interest in the availability, ownership and prestige of your wines. Our tool saves time and money, works in real time and helps you gain greater insight into and knowledge of your most valuable customers.
Features
- Real Time Management of Allocation Offerings: Define your offering window, set allocations per customer or on a tiered basis, and batch process orders – in minutes.
- Customer Management: When editing a customer record, you can view their allocations and purchases and create custom grants right from the contact area.
- Marketing: Our list builder can be used to build lists of customers based on their history with respect to your allocation offerings. Those lists can them be used for direct marketing purposes using our email tool.
- Reporting and Analysis: Easy-to-use activity reports help you to manage & tailor allocations by showing important details such as allocations, allocation requests, and allocation transactions.
Fully Integrated
- Full integration with WineDirect Fulfillment means increased efficiency and improved profitability.
- Leverage the power of our advanced Customer Relationship Management and Email Tools to take your Allocation and Customer Service programs to a whole new level.
Benefits
- Increased Time Savings over Legacy Methods of Management: The WineDirect Allocation Tool will shave days off the time typically spent processing allocations.
- Manage from Any Internet Connection, In Real Time: WineDirect eCommerce is a web-based tool – meaning you have access 24 hours a day, 7 days a week, from any remote location.
- Increased Customer Satisfaction: Allocations are optimized for your most active customers.
- Greater Control over Your Product Distribution: The WineDirect Allocation tool offers tremendous flexibility in the creation, processing, and fulfillment of your allocation program.
