Our success depends on the success of our customers!
At the core of WineDirect is a steadfast focus on putting our customers first. Today, our ecommerce and fulfillment services are trusted by more than 1,000 wineries to fuel their direct-to-consumer sales. We feel that understanding our customers' unique needs enables us to respond quickly with products and solutions to foster their growth.
Meet some of our customers.
“Since working with WineDirect our web sales have increased thanks to the user-friendly interface and seamless product integration from shop to checkout. Their staff, products, and services continually make us look good. We have been operating for over 30 years and by far one of our best business decisions was to work with WineDirect.”
Brian Lamborn | Lamborn Family Vineyards
“WineDirect is truly our partner in getting our wines in customers' hands as quickly as possible. The customer wants shipments to be on time and easy and WineDirect allows me to deliver on that promise. If ever extra support is needed, the client services team is always available and knows exactly what to do. WineDirect sets the bar high in DTC wine fulfilment."
Brian Teaff | Foley Family Wines
"I've used other winery software and my expectations were low and skeptical. I've been nothing but pleasantly surprised about my Vin65 experience. The ease of set-up has been remarkable based on all of the pieces you have to put in place. The task system and tutorials make it very easy to build at your own pace with little stress or confusion. The system is very thoughtful, thorough, and intuitive."
Kelly Dorrance | Reeve Wines
“WineDirect has been an amazing partner as we planned, developed and ultimately launched our Direct-to-Consumer program. Their one stop shop has accelerated our ability to enter the marketplace. Their Account Management team is top notch – a dedicated resource to answer any and all questions we’ve had.”
Kathy Pyrce | Don & Sons
"As a consultant working with winery websites, I have recommended Vin65 numerous times and have overseen the launch of more than 20 wine store sites. You always get your questions answered quickly and, more importantly, accurately. Most recent launch was smoothest ever."
Michael Sadowski | Consultant
"I just wanted to say what a positive experience the text message feature is. Customers seem to really appreciate it, and some of them even take a moment to reply."
Like this one: "Got home around 5:15 pm this afternoon and low and behold, the brown UPS spaceship came down and delivered 4 pristine new bottles of the heavenly nectar from California! Thanks again for making our day!"
Jeff Stai | Twisted Oak
"I love the WineDirect Portal and all of the self-help features it provides. This is not a tool that I have had available to me before."
Nicole Kerlin | Sequoia Grove
"Of the multitude of winery specific e-commerce and POS solutions on the market today, Vin65 stands very tall in our estimation. Only Vin65 provided the answers we needed in a highly customer-focused way. We spent a lot of time researching the options. The team here exhibits a great deal of common sense, care about user-friendliness and yet real savvy about the wine industry. They provide a great service with professionalism and competence. We're proud to be a Vin65 user!"
Glenn Foster | Talon Wine Brands